Verbal and Nonverbal Interpersonal Communication - 869 Words

Verbal and non-verbal Interpersonal communication Interpersonal communication is the form of communication that exists between two people; it is a universal kind of communication. It includes the daily exchange that may be formal in nature or informal. Interpersonal communication is manifest in verbal or non-verbal form. The non-verbal can assume the form of expression, gestures and postures (MBA Knowledge base, 2011). Interpersonal communication, be it verbal or non-verbal, involves dissemination and reception of objective message or information between two or more people/groups with an aim of getting the desired effect on the receiving individual or groups (Ally Bacon, 1999). In the interpersonal communication, there are channels of transmission involved. These are the modes or the medium that the sender chooses to use to disseminate his message to the receiver. Via these channels, the sender can effectively convey intended message to the targeted receiver only when and if they understand emotional intelligence (EI) of the group/person or the target groups. The channels of communication from the sender to the receiver can briefly be classified as direct and indirect means. Of interest here is the direct means as below; Direct means/channels; these are the open and obvious mediums that the sender can easily manipulate to ease the understanding of the receiver of the message. These types can be controlled by the sender for instance the (a). Oral/verbal whichShow MoreRelatedNonverbal Communication And The Classroom902 Words   |  4 PagesTOPIC 1: Nonverbal communication in the classroom Communication is the ongoing exchange of messages that enables us to share our knowledge, attitudes, opinions and skills with one another (Miller, 1988). This process is composed of two dimensions – verbal and nonverbal . While is it undeniable that both the verbal and the nonverbal dimension are inseparable, research emphasises the dominance of the nonverbal message (cf., Argyle, 1975; Hall, 1966; Harrison Crouch, 1975; Knapp, 1978, cited in SmithRead MoreCharacteristics Of Interpersonal Communication810 Words   |  4 Pagescharacteristic of interpersonal communication. In the movie You’ve Got Mail, it tells a story of two bookstore owners who were enemies. But when they anonymously met online, they fell in love with each other. The movie You’ve Got Mail portrays interpersonal relationship. Interpersonal relationships are between two or more people. Through out the paper, there are five different interpersonal relationships, for example, identity, emotions, n onverbal communication, listening and communication. The firstRead MoreNonverbal Communication And Interpersonal Communication1510 Words   |  7 Pagescharacterized in The Interpersonal Communication Book (thirteenth ed.) by J.A. 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Albert Mehrabin is a UCLA Professor who developed aRead MoreEffective Communication Is Vital for Sucees in Professional, Corporate, and Academic Environments579 Words   |  3 PagesEffective communication skills are vital to success in professional, corporate, and academic environments. We are evaluated daily on our ability to communicate efficiently in interactions that take place at work, as well as in our personal lives. According to Faye and Jerry Wisner, communication is the process by which we verbally or nonverbally convey a message to another person or a group of people in a way that can be received and understood. The two types of communication found to be most effectiveRead MoreThe Psychological Study Of Non Verbal Communication1447 Words   |  6 PagesStudy of Non-Verbal Communication Jonathan D. Benton Columbia College of Missouri Student References used will be listed throughout the paper as well as listed at the end. Abstract In this paper we will be discussing the ideas involved with non-verbal communication as it pertains to the human species and also how it is perceived by others or completely over looked. We will discuss how non-verbal communication has changed throughout history. The study of Non-verbal communication has been aroundRead MoreThe Significant Principles of Management Communications2466 Words   |  7 Pagesï » ¿ Research Paper: The Significant Principles of Management Communications Mia A. Rapier BUS 600: Management Communication with Technology Tools Instructor Cheryl Moore July 27, 2014 It’s been understood that â€Å"communication in business involves a complex set of unwritten rules governing speech, written correspondence and body language that varies in different parts of the world† (Ingram, 2014). Communication is the essential component of business, â€Å"from the entry-level manager to theRead MoreAn Intelligence Officer For The Australian Army1261 Words   |  6 Pagesbattlespace (Defence, 2016). As an Intelligence Officer for the Army, virtually all forms of communication are utilised. This includes logical fallacies, mediated communication, mass communication, bureaucracy, workplace hierarchy and formal vs. informal workplace communication. There are, however, three crucial forms utilised. These are, inter-personal, general non-verbal, and inter-cultural communication. Utilising these abilities ensures that an Intelligence Officer will always be able to communicateRead MoreThe Importance Of Verbal And Nonverbal Communication1148 Words   |  5 Pageseffective interpersonal communication. In this paper, principles of communication will be discussed and a personal experience will be given to relate into those principles. The Blocks of Communication The building blocks of communication vary in various principles. Those principles are called verbal messages, nonverbal communication, emotions and emotional messages, and the principles of conversation. Each of the principles engages in specific speciality for an effective interpersonal communication. CommunicationRead MoreThe Importance of Non-Verbal Communication929 Words   |  4 PagesIntroduction Non-verbal communication has been a major factor contributing towards our day to day lives. In terms of design and workplace as well as cultural variations non-verbal communication plays an important role in these places. It includes the usage of the human’s subconscious mind to construct a series of facial expressions, hand gestures as well as the usage of the human’s vocal tones which indeed causes a form of effective communication if used in the right manner. For example, when parents

The Likeliness of Being Different Free Essays

Based on every class, every story, and every essay I’ve sat through learning or writing about Human Development, I don’t think I can fit the term into the simple definition that it is the unfolding of the human potential in each person’s unique environment. It just feels like so much more. Among the many things that have been engraved in my mind about the subject, the idea that everything is due to our genes and environment fascinates me the most. We will write a custom essay sample on The Likeliness of Being Different or any similar topic only for you Order Now Development starts at conception, and because of that everything that happens in during our lifetime is a contribution to our development as human beings. Frances Klagsbrun’s article â€Å"Long-Term Marriages† tries to explains the secrets being long lasting marriages. The article resembles our first assignment where we had to go out and interview couples about their marriage recipe. Klagsbrun clearly writes from a North American point of view. She divides the â€Å"secrets† into eight categories: an ability to change and tolerate change, an ability to live with the unchangeable, an assumption of permanence, trust, a balance of dependencies, an enjoyment of each other, a shared history that is cherished, and luck. If we compare said article to Nicholas D. Kristof’s â€Å"Who Needs Love! In Japan, Many Couple Don’t,† we can see how these secrets are relevant to just one certain culture, or certain types of people. Japanese marriages, as one of the interviewee said aren’t made out of love: â€Å"Love marriages are more fragile than arranged marriages. † The article shows how wives a ren’t told ‘I love you’ or complimented for a good dinner, or shown any affection, and they aren’t happy. Instead, Japanese marriages, are long lasting, not because of the categories Klagsbrun told us about, but because divorce is looked down upon, and Japanese people don’t want to be gossiped about. These two articles show how marriage does have a common universal goal. Marriages want to last â€Å"forever. † But, the recipe on how to make that delicious long last marriage varies from culture to culture. f In â€Å"Relationships,† a chapter of Human Aging, the authors discussed how friendships work across cohorts. People with friends, regardless of their age, have more social support and, as a result seem to enjoy better health and lower mortality rates. The article stresses how different genders deal with friendships. Women tend to develop a more sentimental attachment to friends, while men depend on friends to be active with. One interesting thing about people is that the number of friends they have stays relatively stable throughout their lifetime. If they had a lot of close friends in their young adult days, then they will tend to have a large amount of close friends, as they grow older; if they had a few close friends in their young adult days, then they will more than likely have a few close friends as older adults. One of the things that differ between older people and younger people is the number of people in their lives. Older people reduce the number of people in their lives who do not provide emotional closeness and focus more on those who do. Younger people don’t focus on people who offer that kind of reward, and that is a difference among cohorts. However, some things stay the same even across cohorts: Both younger and older friends maintain a strong emotional attachment. Younger and older friends trust and understand one another. These aspects of friendship always seem to be present and are found in cross-sectional and longitudinal comparisons. It seems to me, that as we develop, we realize that some of the â€Å"friends† we have aren’t necessary. They don’t offer us anything, and when I say, â€Å"offer† I don’t mean gifts and trips, I mean those other sentimental things like confidence, love, life experience, etc. As we age, we realize that it’s necessary to cut those people who aren’t benefiting our lives, and keep those who do, in. Those who we chose to keep in our lives help us achieve our human potential, hopefully. As a society, we seem to be easily impressed with high I. Q. In his article â€Å"What’s Your Emotional I. Q.? † Daniel Goleman tells the story of a bus driver who was very cheerful and good at his job. He engaged with riders by greeting them with a happy smile. Then he switched over to a story of a straight A Florida High School student who really wanted to go to Harvard Medical School. Once he got an 80 on a quiz, and his reaction was to stab his teacher. The article suggests that I. Q. doesn’t determine all of the success waiting in someone’s future, just about 20 percent. As a North American society, what help us achieve our human potential are other things like self-awareness, mood management, self-motivation, impulse control, and people skills. Like we learned in class – these types of test tell us how someone performs on a test. A longitudinal study was made with children from the 1960s to test their self-motivation. The study tested preschool children with a marshmallow. They were told right before being given the marshmallow that, if they waited for the experimenter to come back, they’d get 2 marshmallows. Some kids settled for the quick one-marshmallow while some waited for the experimenter to come back, to get two. Some of the kids closed their eyes to keep themselves from being tempted into eating the marshmallow. When these children became adolescents, the same characteristics were seen in them. The ones who had waited for the experimenter to come back were more socially competent and self-assertive and better able to cope with life’s frustrations, while the others who hadn’t waited were more likely to be stubborn and stressed. In the end, this article explains that I. Q. isn’t what’s important, but rather the emotional intelligence that helps us achieve our maximum human potential. Lou Ann Walker’s â€Å"We Can Control How We Age,† presents three projects that were started in the 1920s and followed throughout a lifetime. There were different types of people involved, of different ages and from different places in North America. There were a total of 824 men and women. The study divided the individuals who were now between the ages of 60 and 80 into two categories, the â€Å"Happy-Well† and the â€Å"Sad-Sick. † This was one of the most interesting articles I read. The study interviewed and studied these people from different cultures and age groups, and regions, and gender to see how they had lived their life and how they controlled how they aged. The study did come up with a list of successful strategies that worked across cultures and various differences. An example was how people who stopped smoking before 50, lived longer, and those who were in happy marriages, and healthy and optimistic. All of those factors contributed to a long life, full of health. Despite the differences in culture or cohort, it was the similar life choices that led the people in the study to age well. Lastly, I looked at â€Å"How different religions pay their final respects† by William J. Whalen. This article goes to show that we are so different even though we all go through similar events. Our cultures influence our lives and who we become as people, and how we depart from the world, as well. The article looked at ifferent religions like Judaism, Christianity, Parsi, Mormons, Muslims and even Atheists to see different ways they say goodbye to the dead. Many religions prohibit embalming or cremation, or simpler things like music at funerals. I decided to end with this article because it’s the end. I always think about what my funeral will be li ke. I’m an Evangelical Christian since birth, but I’m not an active member of the church at the moment. Funerals follow the religion of the person who died and say a lot about who that person was. Burying the dead is a common event, but it’s done in many different ways depending on our culture. It’s interesting how we all, as human beings, tend to go through the same things. There are events that are involved in all cultures like marriage, births, deaths, and rites of passage. There are certain relationships that develop like friends and marriages. There’s work involved. There’s aging. And emotions are all among these events and relationships. But how we get to these events and how we develop these friendships vary so widely. There’s no right way or wrong way of living life, I think, but in the end, it really is about achieving that goal of being the best you you can be, the ultimate human potential. How to cite The Likeliness of Being Different, Papers

Professional Engineering Practice-Free-Samples-Myassignmenthelp.com

Question: Develop a business plan for a Company (Electrical or Civil Engineering Consulting, or Contractor or Tech firm etc) for a company that you will create. The plan is to include: Overview of Your Business Create a Name and briefly describe your business, include your vision and values, the service or product, your target market and the key issues that will give you a competitive advantage. Role in Society What role will your company have in society how will it make a difference? What will the engineers do in the business? Name 2 laws the engineering business be required to practice/construct under and how will you ensure these are adhered too as part of quality assurance? Why are these relevant to your company? Answer: Introduction Creating a firm takes a lot of planning before it is ready to be operated. New ideas should be started with passion and everyone else associated with the idea should feel the same. There are always some key factors that should be kept in mind. One should go phase by phase creating the firm. Ideally, naming a company is one of the difficult tasks as it stays with the company forever. After the name, the values, the vision of the company should be aligned. Defining the target market and the target customers would be next. The competitors should always be known and the count of the customer should be predicted. Keeping some laws for the company is definitely recommended. The company Tekhno Rail is a company which will provide batteries for the electric trains.(nextavenue, 2018). Overview of Business Tekhno Rail will be the new electrical firm which will work on making the batteries for electric trains. It will create batteries with the use of electrical engineering concepts and knowledge. Its target customers will be those who will be looking forward to their need for the batteries for electric trains. For example companies like Viva Rail can be its potential customer. The vision of the company is to become the largest revenue generating organization by 2022(Akeem, Alani, Agwu, 2016). Tekhno Rails vision is to become the best competitor of such large firms that are already there in the market. Within the span of 4-5 years, this company aims to grow in terms of technology its working on and also in terms of the values it has. The values of the company would be: To undertake fair activities and to become good citizen of the world. To provide clean products and to enhance the quality day by day. To respect the culture of the clients the company will serve. Imbibe a great culture within the employees. To always work on ethical grounds. To seek growth but always in harmony. To develop products with new technologies always. To perform good for a stable growth and look for mutual benefits of all the stakeholders(Guiso, Sapienza, Zingales, 2013). Key Issues that gives competitive advantage are: Low cost: For competitive advantage, there are two sources: cost and differentiation. Strategy of low cost is based on overall leadership cost with the efficiency and cost control. When cost is low, the clients tend to invest more in the company as they are getting the same work done in the low cost. To make difference: Offering something different is a good way of getting the competitive advantage and gain some share in the market. Any company survives the market if it delivers a unique product which the customer, would for sure love to use. Resource to Capability Based: Porters views are based on the competitive advantage, competencies and company capabilities. Now these capabilities initiates in the resources which are a part of the company. There are two perspectives: one is resource based view and the other one is capability based view. The resource based view suggests that a company can only provide advantage when its resources are valuable and irreplaceable. While capability advantage always says that the organizations should be successful in changing the resources to the competitive advantage. Hence, the capability view is much closer in understanding the process as to how organizations develops and maintain competitive advantage(He, 2012). These are some general key factors which can help the organizations to give competitive advantage. Role in Society Any kind of technology being developed is adding at least something to the organization. The CSR is one of the newly emerging fields in research management. It calculates the companys profits and also what will they do with that profit(Rangan, Karim, Chase, 2012). Social responsibility these days is getting much attention than it used to get earlier. Many are the companies which are becoming aware about the social responsibility towards society. Following are the aspects which are key aspects of social responsibility. They are: Social responsibility towards customers: The idea of keeping customers on the first place is not a new one. Customers should always be treated with respect. The responsibility is to provide good value for money to the customers. Responsibility like providing quality products should be durable and safe. Services like prompt response, fair standards, paying attention to the customers complaints comes in social responsibility. Social Responsibility towards employees: Organizations and businesses are the key factors for inducing employment in the world. Employee gets employment because of that. Although, the social responsibility should be more for an organization than hiring people. Employee should have a quality time in any company. A good social responsibility of the company would be creating equal opportunities for every employee, totally regardless of their age, religion and gender. Responsibility towards Community: Any successful company depends on the stability, health and the prosperity of the communities in which it operates. Hence, its the companys social responsibility to keep its image clean(Sharma, 2013). Maintaining these social responsibilities will give the company a very healthy and positive image. The roles and responsibilities of an Electrical Engineer would be: Designing: Electrical Engineer starts the job with the designing of product. They use design software to draw a blueprint with the specifications of the product and calculations too. Developing: Electrical engineer always tests the prototype of the circuit and result for materials and equipment for building the final project. While manufacturing, they have to make sure that the product which is built is meeting its specifications or not. Reaching Clients: Electrical engineers have to frequently interact with others. As they test the product before implementing it, they also have to make sure that the product is made and delivered on time. Hence, to have to come up with the new ideas day after day, they keep on meeting new people and the clients. Being Ethical: Products built by electrical engineers can harm the customers if they are wrongly built or planned. Hence, ethical decisions are necessary to be made by them. Its their duty to take only those projects which they are eligible to handle nicely and they should also inform the customers if they are limited to the knowledge about what the client needs(Alyson, 2018). Laws Two laws which an engineering business should practice are: Contract Laws: All engineering firms work with the clients and every project is bounded to have a contract. Contracts are the basis of the engineering firms and they bind two entities legally. Every organization or business needs to understand these basic laws which eventually protect engineers rights. Also helps in avoiding lawsuits due to any breach of contracts. Laws that affect the Workplace: A business firm should also understand and learn about the laws that may help in impacting the atmosphere the workplace. Laws that are made for health and safety are also necessary in any workplace. These prevent discrimination too and create a healthy ambience for the employees to work in(degree.astate, 2017). To ensure these laws are adhered in the company, a few measures can be taken. Company should keep documenting the policies and contracts that it makes. Appropriate processes should be imbibed. Conduct schedules meeting and discuss regularly about the issues in case of any. Factors which need to be improved should be taken in action and implemented(Manghani, 2011). These laws are relevant to this company as it is an electrical company in which even a single mistake can cause harm to the clients. Hence, managing a good electrical company, one should adhere these laws. Organizational Culture Organizational culture is like an individuals personality. It is a collection of the beliefs, work styles, relationships and values which makes an organization different from the other. Every companys culture is different and enjoyed differently. For the managers of the company, it is a task which they need to enhance and develop. Enhancing the culture brings success to the company too(Leithy, 2017). A culture is developed by three sources: The values and the beliefs that the founder possess. With the help of the learning experiences of the team when the organization evolves gradually. Beliefs and values which are bought by new leaders as they join. Steps for sustaining a quality culture Realizing the need to change: In order to create a culture of quality, company needs to identify the reason for a culture change. Leaders should share their vision for the changes that are required and should come up with the new strategies for them to sustain. Diagnose existing culture: Organizations needs to evaluate the existing culture in the way that the quality is viewed and talked about. Imbibe quality as a way of living: The higher authorities should always demonstrate the commitment that is visible and imbibe it like it is a quality of life. Only top leaders have the power to bring the cultural changes in the company and hence, they should do that carefully. To determine the culture that is desired with the help of vision and strategy. Model all the behaviors desired by leaders. Monitor the process of the desired behavior(Malhi, 2013). Retain, attain and motivate staff It is always argued that even if an organization hires the best people, it doesnt mean that the organization would be successful. Although, attaining, retaining and motivating employee is a part of a good organizations culture. If the employees are satisfied and motivated, the company feels itself as complete and can easily sell itself to the outsiders(Asiedu, 2015). Motivation of employees has always been a challenge for the managers. The employees those are not motivated will always spend less time in the office and will always put fewer efforts in their work. On the other side, employees who are motivated will always put their best in their work and be attentive in office too. To inspire the employees, there is an old fashioned way i.e. carrot and stick approach. In todays world, employees work and expectation of the rewards is what an employee work for and leaders need to understand this. Motivated employees are always striving to succeed no matter what the project is(GANTA, 2014 ). To attract and retain customers Customers are the key factors for driving the business. Attracting and retaining them should be done with all the heart as they come first. Creating a database in which every customer is included can be one thing to be done. Keeping all the knowledge about the customer is helpful. By this company can make them the loyal customers. The best way to keep the customers connected is to deliver high quality products and service and also developing good relationships with them. Awareness of the buyers should be investigated so as to retain the customers. At last a company can stand on the expectations of the customers(Talasenko, 2014). Leadership Management The leadership style Tekhno Rail is going to adopt is the transformational leadership style. It focuses on the growth of the company on the whole. All the stakeholders, employees and the profit too is at the positive side. It helps in changing the heart, soul and mind of the employees in order to make them achieve their goals. All the leaders want their employees to grow by giving them equal opportunities(Nanjundeswaraswamy, 2014). This style will help to motivate the employees and attain good organizations culture. To motivate the employees, here are the five methods: Organization with mission: People should be inspired by giving them a purpose. If they will have goal to achieve, they will get the push to work efficiently. Imbibe personal growth: In case of personal growth, employees are self motivated at times. Recognition: Giving employee recognition for his hard work is the way to keep him motivated. Hear what employees say: Leaders should always listen to the ideas or recommendations an employee gives. This will make them feel like an important part of an organization. Self direct employees: Brainstorming and creativity should be imbibed in the employees. Self direction increases the level of motivation in the employees(Jacoby, 2014). Knowledge and Skill management Knowledge is needed during the inception of the business and at later stages too. Initially it is run by the founder only but as the business grows; more leaders are there to take care of it. The manager of the organization should be generalist and should be able to gain the basic skills and knowledge in order to plan and function efficiently. He should have the overview of the market and its development, the competitions too. The issues that exist should be cleared by the manager itself. Creativity, optimism, goal oriented, self confidence, taking initiative, independent, cautious; these are the abilities a manager should posses. To work step by step with plan of business, will reflect a better understanding of market and organization could find the opportunities and financial analysis(Papulov, 2007). Business Ethics The code of ethics for the engineers always suggests that they should hold the paramount for healthiness and well being, should always think about the communities benefit, and their clients. They should look forward to always solve issues of health and safety too. They should do their duty in ethical way as one small mistake can cause great harm to the clients(Dutta Sengupta, 2014). Ethical Issues An organization always looks forward to its growth and profit. There are many companies that grow it by going unethical in terms of marketing, employee expanse slashing, and lower quality of the product. Ethical Issues that Techno Rail can face is that in case is the quality of the product. Lowering the quality of the products can give profit to the company in terms of buying material but eventually will harm the companys image. In a competitive driven economy, some unethical decisions can be taken unknowingly too. Hence, quality is the first thing that is targeted.(Miksen, 2018). Maori Cultural Concepts Maori culture was and is adopted by the people of New Zealand. The cultural concepts are: Tapu: Sacred or untouchable Mana: Prestige and Authority Utu: Balance exchange In business, these three are the concepts which can use. A good example can be: Customers are considered to be the first in t he business. And if there has been a failure by the organization to respond to the customer, in Maori, it means that it is a loss of prestige or mana. Hence, Mana culture should always be followed by the organization. Similarly, use of Utu is also important and can work in building the image of the company. Utu earlier meant revenge. But later it was changes to the reciprocity which if a competitor creates a problem, the organization can use Utu concept and reciprocate or balance it with its good gestures(Christine, 2010). Conclusion Creating a business can be a challenging task as it is. Creating a name and target customers, products and marketing are some challenges a new bee company can face. This report provides an emphasis on creating the electrical organization with the help of the ethics of the electrical engineers as well as discussing about their knowledge and skills needed to put an organization into a growth section. Leadership management is also discussed as it is a very important part of the business which helps in providing good and motivated employees. Maori concepts which can easily be imbibed into developing organizations are also focused. References Akeem, T. A., Alani, L. F., Agwu, E. M. (2016). Vision and Mission in Organization: Myth or Heuristic Device? The International Journal Of Business Management , 4 (3). Alyson, J. (2018). work.chron. Retrieved February 5, 2018, from work.chron.com: https://work.chron.com/responsibilities-electrical-engineers-17864.html Asiedu, E. (2015). Supportive Organizational Culture and Employee Job Satisfaction:. International Journal of Economics ISSN: 2162-6359 Management Sciences , 4 (7). Christine, J. (2010, September). unilu. Retrieved February 6, 2018, from unilu.ch: https://www.unilu.ch/fileadmin/shared/Publikationen/lai_maori-culture-in-the-modern-world.pdf Degree.astate. (2017, October 17). degree.astate. Retrieved February 5, 2018, from degree.astate.edu: https://degree.astate.edu/articles/engineering/laws-engineers-need-to-know.aspx Dutta, A. B., Sengupta, I. (2014). Engineering and Sustainable Environment. International Journal of Engineering Research and General Science , 2 (6). GANTA, V. C. (2014). MOTIVATION IN THE WORKPLACE TO IMPROVE THE. International Journal of Engineering Technology, Management and Applied Sciences , 2 (6). Guiso, L., Sapienza, P., Zingales, L. (2013, September). economics.mit. Retrieved February 5, 2018, from economics.mit.edu: https://economics.mit.edu/files/9721 He, N. (2012). How to Maintain Sustainable Competitive Advantages-----Case Study on. International Journal of Business Administration , 3 (5). Jacoby, M. (2014, September 18). huffingtonpost. Retrieved February 6, 2018, from huffingtonpost.com: https://www.huffingtonpost.com/margaret-jacoby/top-5-ways-to-motivate-yo_b_5839504.html Leithy, W. E. (2017). Organizational Culture and Organizational Performance. International Journal of Economics , 6 (4). Malhi, R. S. (2013). Creating and Sustaining: A Quality Culture. Journal of Defense Management . Manghani, K. (2011, January). ncbi.nlm.nih. Retrieved February 5, 2018, from ncbi.nlm.nih.gov: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3088954/ Miksen, C. (2018). smallbusiness.chron. Retrieved February 6, 2018, from smallbusiness.chron.com: https://smallbusiness.chron.com/ethical-issues-maximizing-profit-34328.html T. (2014). Leadership styles. Advances In Management , 7 (2). nextavenue. (2018). nextavenue. Retrieved February 5, 2018, from nextavenue.org: https://www.nextavenue.org/4-steps-creating-business-plan-new-firm/ Papulov, Z. (2007). g-casa. Retrieved February 6, 2018, from g-casa.com: https://www.g-casa.com/PDF/Papulova-Mokros.pdf Rangan, K., Karim, S., Chase, L. A. (2012, April 5). hbs. Retrieved February 5, 2018, from hbs.edu: https://www.hbs.edu/faculty/Publication%20Files/12-088.pdf Sharma, Y. (2013). Role of Corporate Social Responsibility in Organization. IOSR Journal of Business and Management , 13 (4). Talasenko, K. (2014). theseus. Retrieved February 6, 2018, from theseus.fi: https://www.theseus.fi/bitstream/handle/10024/83153/Thesis14.pdf?sequence=1